Blocked Drain FAQs for Allambie Heights

Use the contact form with a quick description of the blockage. A plumber rings back to lock in a time, usually within minutes.

Sewage backing up inside the house, a gully trap that won't stop pooling, or a toilet overflowing on its own. Anything reaching your floors or walls, don't wait it out.

Yes, every day of the year including weekends and public holidays. Whoever answers (02) 9023 2062 at 3am is a licensed plumber, not a recording.

30 minutes, guaranteed, from the moment you call. Blocked drains don't keep office hours, so we don't either.

A plumber inspects the blockage on-site and talks you through one number before touching anything. Looking is free either way.

No. Whatever figure you approve up front is the one on the invoice, even if the job takes longer than we expected.

Booking through the website rather than calling knocks $50 off your job total. It stacks with the fixed quote you're shown before work begins.

No, ever. $0 call-out fee applies whether it's a quick look at a sluggish sink or a full CCTV run through the sewer line.

Plenty of it dates to the post-war building boom and hasn't been touched since. That original drainage cracks at the joints and lets roots straight in, which is what we're called out for most.

Yes, alongside houses. Shared lines take more care to trace back to source, and we'll always loop in the strata manager before work starts on common property. A CCTV run usually settles the question of whose pipe is actually blocked before anyone argues about it.

This is our regular patch, not just a spot on a map. Streets like Moresby Place and the walk over to Allenby Park are ones our plumbers already know. The elevated ridge cops cooler, wetter winters than the coast, and steady rain soaking the sloped blocks is often when a tired clay joint finally gives and starts backing up.

Allambie Heights first, plus Beacon Hill, Frenchs Forest, Brookvale, Manly Vale and Cromer close by. Just outside that ring, call anyway.

Yes, "flushable" labelling doesn't mean much for old pipework. They snag on rough clay joints and build up until the line chokes. Cotton buds and dental floss do the same thing over time, just slower.

From your boundary shaft back to the house, it's yours and ours to fix. Sewage surfacing out at the street with neighbours affected too usually points to a Sydney Water mains fault instead.

Yes, NSW Plumbing Licence #275278C, Master Plumber accredited, and covered by $20 million public liability insurance.

It's the dome-capped fitting near ground level outside your house, built to let sewage escape safely outdoors instead of backing up inside. A bubbling or overflowing gully means the line beyond it is blocked.